Privacy Policy

Information We Collect

A&G Auto Repair and Body Shop collects only the information you provide directly to us when you call, email, or visit our shop. This includes your name, contact information, vehicle details, and service requirements. We use this information solely to provide automotive repair and body shop services.

How We Use Your Information

The information you provide is used exclusively to:

• Schedule and coordinate automotive repair services
• Communicate about your vehicle's repair progress
• Maintain service records for warranty purposes
• Contact you regarding completed repairs or follow-up services
• Process payments for services rendered

We do not use your information for promotional emails or marketing campaigns unless you specifically request to receive service reminders or maintenance notifications.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and access is limited to authorized personnel who need it to provide services.

All payment information is processed through secure, encrypted systems and we do not store credit card information on our premises or in our systems.

Your Privacy Choices (Do Not Sell/Share)

A&G Auto Repair and Body Shop does not sell, rent, lease, or share your personal information with third parties for monetary or other valuable consideration. We do not engage in any data brokerage or information selling activities.

Your personal information is used exclusively for providing automotive repair services and communicating with you about those services. We maintain this commitment to protect your privacy and will continue to operate under this policy.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale/sharing of personal information (already satisfied - we don't sell/share)
• Right to Limit: Limit the use of sensitive personal information
• Right to Non-Discrimination: Equal service regardless of exercising your privacy rights

To exercise any of these rights or if you have questions about our data practices, please contact us using the information below.

Website Analytics

Our website may use analytics tools to understand how visitors interact with our site, which helps us improve our online presence and services. These tools collect general usage information but do not collect personally identifiable information without your consent.

You can control these preferences through your browser settings. Declining analytics will not affect your ability to contact us or schedule automotive repair services.

Third-Party Services

We may use third-party services for parts ordering, warranty claims, or diagnostic software. When necessary, we share only the minimum information required to provide these services. All third-party partners are required to maintain the confidentiality of your information.

We are not responsible for the privacy practices of third-party websites or services that you may access through links on our website.

Contact Us About Privacy

If you have questions about this privacy policy, wish to update or delete your information, or need to report a privacy concern, please contact us:

Phone: (310) 425-6051
Address: 2499 Lincoln Blvd, Unit A, Venice, CA 90291
Email: kalad73@yahoo.com
Hours: Monday-Saturday 8am-8pm