Privacy Policy

Information We Collect

A&G Auto Repair and Body Shop collects only the information you provide directly to us when you call, email, or visit our shop. This includes your name, contact information, vehicle details, and service requirements. We use this information solely to provide automotive repair and body shop services.

How We Use Your Information

The information you provide is used exclusively to:

• Schedule and coordinate automotive repair services
• Communicate about your vehicle's repair progress
• Maintain service records for warranty purposes
• Contact you regarding completed repairs or follow-up services
• Process payments for services rendered

We do not use your information for promotional emails or marketing campaigns unless you specifically request to receive service reminders or maintenance notifications.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and access is limited to authorized personnel who need it to provide services.

All payment information is processed through secure, encrypted systems and we do not store credit card information on our premises or in our systems.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, delete your personal information, and opt-out of the sale of your personal information.

Since we do not sell personal data to third parties, the opt-out right is automatically satisfied. If you wish to delete your information or have questions about our data practices, please contact us using the information below.

Website Analytics

Our website may use analytics tools to understand how visitors interact with our site, which helps us improve our online presence and services. These tools collect general usage information but do not collect personally identifiable information without your consent.

You can control these preferences through your browser settings. Declining analytics will not affect your ability to contact us or schedule automotive repair services.

Third-Party Services

We may use third-party services for parts ordering, warranty claims, or diagnostic software. When necessary, we share only the minimum information required to provide these services. All third-party partners are required to maintain the confidentiality of your information.

We are not responsible for the privacy practices of third-party websites or services that you may access through links on our website.

Contact Us About Privacy

If you have questions about this privacy policy, wish to update or delete your information, or need to report a privacy concern, please contact us:

Phone: (310) 425-6051
Address: 2499 Lincoln Blvd, Unit A, Venice, CA 90291
Email: kalad73@yahoo.com
Hours: Monday-Saturday 8am-8pm